On-Line
Survey

Please take the time to fill out our on line survey and receive our FREE product of the month as a token of our appreciation.
 
Store Name:
Contact:
Phone:
Email:
How Is Our Service?
Was the salesperson friendly?
Yes  No
Would you trust him to follow through on a commitment he made 
(e.g. special order)?
Yes  No
Did he tell you about our full line of products?
Yes  No
Have your calls been promptly returned?
Yes  No
Was he able to deliver all the product you wanted?
Yes  No
If not, were arrangements to have the product delivered offered to you?
Yes  No  
How would you rate our salesperson:
Too pushy  
Informative but long winded
Professional and informative
Somewhat informative, too hurried
Uninformative, should have taken more time.
How is our product?
Are the customers happy with our product?
Yes  No
Are there more returns and claims than usual?
Yes  No
Was our product in good condition when it was delivered?
Yes  No
Do we offer enough variety?
Yes  No
How do we compare to other distributors 
Promptness of delivery
Superior  Better than most  Average  Below average  Need Help
Number of product lines
Superior  Better than most  Average  Below average  Need Help
Price of the product we carry
Superior  Better than most  Average  Below average  Need Help
Quality of our products
Superior  Better than most  Average  Below average  Need Help
Friendly salesperson 
Superior  Better than most  Average  Below average  Need Help
Knowledgeable salesperson
Superior  Better than most  Average  Below average  Need Help
Fulfilling special requests
Superior  Better than most  Average  Below average  Need Help
Accuracy and understanding of our invoices and statements
Superior  Better than most  Average  Below average  Need Help
Overall service level
Superior  Better than most  Average  Below average  Need Help
Overall Professional Image
Superior  Better than most  Average  Below average  Need Help
Would you Recommend us to other retailers as a preferred supplier
Yes  No
Are there other products you know of that you would like us to carry
 

Suggestions:


Thank You for taking the time to fill out our survey. It will help us to provide you with our very best service.